The Stephens Family YMCA is a leading nonprofit community service organization, serving Champaign, Urbana, Savoy and the surrounding communities with health and fitness facilities, day camps, and numerous child-care locations.
Today, the Stephens Family YMCA has members who benefit from youth and adult sports, summer camps, swimming lessons, group exercise classes (both land and water), after-school programs, recreation activities, and so much more.
The YMCA promotes the core values of caring, honesty, respect and responsibility through programs that help build a healthy spirit, mind, and body. All people are welcomed to the YMCA, where we strive to build strong kids, strong families, and strong communities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.