This profile is uncertified and using publicly sourced data
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Business Details
About
Funeral HomeCremation ServiceFuneral DirectorMortuaryPet Cemetery
Since 2001, families of North-Eastern Illinois have trusted Moss Family Funeral Homes during their time of need. Our promise is to deliver commitment and compassion to you during each step of your funeral planning, and to be a trusted presence throughout the commemoration of your loved one. Our licensed funeral professionals are available to serve you 24 hours a day, seven days a week. Our experienced and dedicated staff can guide you in deciding which service is appropriate for your family's needs, and all aspects of honoring their memory. Whether your needs are immediate, or you are looking to pre-arrangement services, Moss Family Funeral Homes are ready to serve you with courtesy, respect and excellence.
Location
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.