Quail Ridge in Pocatello, Idaho, provides a rewarding assisted living experience for seniors looking to maintain an active lifestyle while receiving support with daily activities.
Focusing on a resort-style experience, friendly associates at Quail Ridge strive to provide resort-style services and amenities that offer residents the dignity and class they deserve. Care plans are tailored to each resident's individual needs, and associates take special care to offer activities and programs that align with residents' interests.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.