Since 1995 Pennsylvania Place has built the reputation of being the #1 choice for retirement living in Ottumwa, IA!
We've even received awards for being the best! The Penn Place campus offers townhomes, independent living apartment homes, assisted living apartment homes, and specialized memory care. This provides great peace of mind to families that we can meet your needs as they change.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.