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Dodo Mortuary, Inc.

3.7
(16 reviews)

Business Details

199 Wainaku Street, Hilo, HI
96720, United States
(808) 935-5751
http://www.dodomortuary.com/

About

Funeral HomeFuneral DirectorCremation Service
Dodo Mortuary, Inc. understands the delicate nature of planning a funeral. In business for over 100 years, the professionals at Dodo Mortuary are dedicated to honoring the memory of your loved one, working with you to create a fitting memorial and offering affordability and dignity during a trying time. From cremation to a traditional funeral service, you will be guided with loving, respectful care from beginning to end. With offices in Hilo and Kealakekua, Dodo Mortuary, Inc. also has agents and representative throughout the island. They are there to meet with you to plan or pre-plan funeral arrangements, or to answer any questions you may have. Give them a call at (808) 935-5751 or visit them online for more information.

Location

Dodo Mortuary, Inc.
199 Wainaku Street, Hilo, HI
96720, United States

Hours

Reviews

3.7
16 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
0
1 star
5
  • HW
    Howard Welcher
    May 20, 2019
    1.0
    The most terrible experience of my life, not simply the loss of my father but the way we've been treated postmortem. The management of Dodo Mortuary is clearly in the business of money above all else and any consideration beyond a simple, expensive and marginal service is lost to their relentless profiteering. You will be emotionally abused at the time you're most vulnerable and they get away with it. They are without ethics or morality! You are warned.
  • ET
    Eber Teter
    May 14, 2019
    1.0
    This is the worst mortuary I have ever come across, they make the business of two-faced greed an art form, all smiles, piety, consideration and caring until the doors get closed and when the doors close business takes over and the Dodo greed machine kicks-in like nowhere in the civilized world. With Dodo's It's victim-time in the funeral business so be warned - You're-it! They treat the deceased carelessly, they cut corners in technology for profits sake, they scam the grieving relentlessly with threats like holding the remains of the deceased hostage, taking the living on an emotional roller-coaster ride they will never admit and certainly never forget if you don't pay even more than you thought you had agreed - brace yourself for a living hell. Greed controls everything at Dodo Mortuary, the body and the business behind those closed doors, that nightmare out of sight where they have they're way with you the bereaving. It's more money they want! Don't worry just buy the biggest, most expensive package they offer, abide by everything they say, don't expect anything special particularly consideration and above all don't breath too deeply for the sake of gag reflex, agree to pay whatever they want and never question the cost, don't be concerned if at the end there's another little tack-on, another additional basic-charge before anything else gets done, after-all you have credit, they'll say, and remember it's only money, the Dodo's needs more and more and more money, it's their business and then after the doors get closed you will never see mom or dad, grandma or grandpa, uncle, son or daughter again, their gone, they won't pay the bill, that's the estate or your pocket whatever it takes. The Dodo grim-reaper rolls the body, goes through the pockets than yours, they do not care for the dead or for you before or after the bills get paid, paid in full! For Dodo's there is no governmental oversight, it's Hawaii so buyer-be-ware and as for your loved one the Dodo will dump their ashes unceremoniously into the sea or the dumpster out back after extorting as much as you can afford, as much as they can get as down payment and so much more lost, the good memories tarnished by the Dodo - replaced and lost for the horror of the Dodo's need for profit and the despicable tactics they employ. Had a good life after all, was never abused before the Dodo took control, there will be good memories returning once the horror of Dodo's fades and at long last the memories are gone! But for now don't continue letting Dodo's get away with such abuse, such extortion - look behind those closed doors, document their careless misbehavior, their bullying with a smile, their extortion to the end, warn others with an online review as to inform that they are at risk and as vulnerable as you have been - or simply use another mortuary. Do the right thing!
  • KA
    Keliana Arruda
    Nov 13, 2018
    1.0
    If I could give Dodo mortuary a zero I would. This place didn't even attempt to make my dad look like himself. They even curled his eyelashes, who would do that? I would watch as people viewed my dad and they were taken back by the way he looked. My aunt asked her husband is that your brother? He said it has to be. My mom and sister then went to see the funeral director. And he said it was the gas they let out of him. My mom then said I have seen people that didn't have their wake for over a month and still looked like themselves. The funeral director had nothing to say so my mom walked away. What I found weird I couldn't smell embalming fluid. I always hated going to wakes because I hate that smell. I asked my mom about it too and she to said she didn't smell it. We also noticed flies around his casket.The next day at the church it got worst. There was a lot of flies and he smelled. My niece asked her mom why is he stink? This coming from a 8 year old child. Even other family members noticed the smell. So my sister again asked about the flies and they covered him with a net. The casket was closed earlier then it should of been by the funeral director, I believe due to the smell. The church service wasn't even over with. After the burial we got a call from a family friend. That advised us someone she knew worked in the industry. And believe that Dodo cut corners. We got in touch with Dodo and they did agree to refund the embalming cost. I feel like this place should be looked into. And my family and I will be doing just that. Because no one or family should have to go through this. And have their last memories of there loved one's leave them shattered and haunted. Really unhappy and not pleased with Dodo mortuary.
  • HK
    Harollyn Kahee
    Jul 2, 2017
    4.0
    Too many beloved love one has passed. Dodo is a friendly and family oriented environment. Nice facility and enough parking for the family.

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Certified February 22, 2026Yext Knowledge Graph
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