Retirement CommunityAssisted Living FacilityNursing Home
Mossdale Residence is a state of the art, luxury care home located in the popular residential area of Burnholme which is conveniently positioned for access to York City centre. Located on Bad Bargain Lane, immediately next to "The Centre" at Burnholme which boasts a library, café and community centre, Residents living at Mossdale Residence will have the added benefit of living in the heart of the community; this wonderful facility is a short stroll away and connects Residents to a number of community and interest groups, events and social opportunities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.