Nursing HomeAssisted Living FacilityAssociationNon-Profit Organisation
A 60 bed, not for profit, care home for older people. We have new state of the art facilities and we are one of the most friendly and homely around. Our community is vibrant, a place that welcomes people with open arms like a big family. We have a 'Good' CQC rating and 5* food hygiene. Our sunny moments club delivers a variety of activities for residents to enjoy. Contact us today to find out more, come for a look around and meet our friendly team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.