The purpose-built Martlet Manor care home offers permanent and respite residential and dementia care for older people in luxurious surroundings. They also offer compassionate end of life care.
Located in Haywards Heath, the home will support your loved one to lead an independent and fulfilling life. All care is tailored to each resident's individual needs and lifestyle choices.
The home offers residents comfortable living as well as a fulfilling lifestyle through its own café, hair and beauty salon, cinema and beautiful gardens. All bedrooms have their own en-suite wet room, and are fully furnished and decorated to a high standard.
Location
Martlet Manor Care Home - Care UK
Martlet Manor Butler's Green Road, Tyler's Green, WSX
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.