Croft Meadow is a spacious modern care home which opened in 2009 in the West Sussex village of Steyning. An indoor ‘Gallery’ runs the length of the building linking the wings to the facilities and making the home easy to get around with also additional quiet communal spaces at the ends of the gallery. As well as developing friendships in the home we encourage residents to establish and maintain close links with their relatives, friends and the local community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.