Located in the village of Gresford, near Wrexham, North Wales, Ashgrove Care Home is dedicated to providing exceptional care for older adults. Set within a historic building dating back to the 1800s, with 360-degree views of beautiful Welsh countryside, our team is committed to ensuring the wellbeing and comfort of each resident. Our services include residential care, specialist dementia support and respite stays, tailored to meet the unique needs of every individual. With 50 bedrooms and a dedicated dementia care unit, we prioritise compassion and dignity in everything we do. Welsh-speaking staff available. Chester 20 minutes away. Part of Hartford Care. Book a tour today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.