Golborne House is a 40-bedded Residential dementia care and Short stay services care home. It is a purpose-built home situated in the heart of the community in the village of Golborne. With en-suite rooms, spacious communal lounges, a dining room, hair salon and even a sweet shop, the home provides a warm and comfortable environment. Residents can also enjoy the well-kept gardens with seating areas perfect for socialising or relaxing outdoors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.