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Business Details
About
Funeral Home
Our Claughton office is located on Upton Road, in the centre of Claughton Village. You will be welcomed and looked after by our funeral arranger Kim, who has worked for Charles Stephens over 20 years.
As an independent family business in it's fifth generation, we pride ourselves on providing the local community with the very best funeral care since 1896.
Our promise to you is that we will be by your side from your first call to the end and beyond, offering a listening ear, expert guidance and advice every step of the way.
Location
Charles Stephens Funeral Directors Claughton
32 Upton Rd, Birkenhead, WRL
CH41 0DF, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.