James Giles and Sons Ltd Droitwich brings over a century of trusted family care to the heart of the community. Opened in 2023, our Droitwich branch continues the Giles family’s tradition of exceptional funeral service, upheld through five generations since 1916. Families can expect compassionate guidance, thoughtful arrangements and a calm, supportive environment. All delivered with the professionalism and dignity that define the Giles name across the West Midlands. During these difficult times, allow our family to help your family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.