This profile is uncertified and using publicly sourced data
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Business Details
About
Funeral Director
James Giles and Sons Ltd is a trusted, family-run funeral directors serving communities across the West Midlands since 1916. For over five generations, the Giles family has been committed to providing exceptional funeral care, combining tradition, compassion and professional Guidance.
From thoughtful arrangements to personalised support, families continue to place their trust in James Giles and Sons for dignified, reliable and respectful funeral services that honour every life with care.
During these difficult times, allow our family to help your family.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.