Loddon Court is a residential short breaks service (sometimes called respite) that offers overnight stays and afternoon visits to adults with learning disabilities who live in a family environment.
We understand how essential it is for Carers to take a much-needed break from time to time, so we provide excellent person-centered support you can rely on. Our aim is to provide Carers with an opportunity to lead a quality life outside of their caring responsibilities; while offering the people we support a chance to experience some time away from home, meet other people, have fun or just relax.
Before a person stays at our service, we work with them to understand their routines, needs and requirements, and will create an individual plan
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.