Beeches Manor (Wokingham) is a modern two-storey building, with a purpose-built Extra Care Service ground floor consisting of 18 apartments, situated in Wokingham. The site is for older people aged over 55. The residents are people who have been diagnosed with dementia.
Our team are here to provide care support when you need and/or want additional help:
- Domestic help
- Help with meals
- Personal care, washing, dressing
- Help to coordinate your care with other agencies/ professionals who can support you
Company when you want it, your own space when you need it, with friendly neighbours, shared gardens and lounges, restaurant and guest rooms.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.