Abbeyfield Swansea is a welcoming home for older people located in Swansea, South Wales. We provide a comfortable and secure living environment with a range of amenities to enhance our residents' quality of life. Our spacious communal lounge offers a space for regular activities and socialisation, while our beautiful garden provides tranquility and relaxation. For added peace of mind, we offer security alarms and personal alarms throughout the home. In addition, our stair lift ensures accessibility for everyone. With internet access available, staying connected with loved ones is easy. We also have a guest room for friends or family to visit and enjoy meals together in our dining area. At Abbeyfield Swansea, we strive to create a friendly a
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.