Assisted Living FacilityNursing HomeRetirement Community
Plas Garnedd Pentraeth is a registered residential home for the elderly in the heart of the village of Pentraeth on Anglesey. It is within walking distance to all local amenities and only 15 minutes from Ysbyty Gwynedd and the mainland.
Plas Garnedd Pentraeth was registered with the CIW in 2012 and it offers comfortable accommodation for 23 residents. It contains 22 bedrooms, 21 single and one double bedroom. All rooms are fully en suite and each room is tastefully and individually designed and furnished to a high standard to create a homely atmosphere.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.