Delves Court is a warm, welcoming care home in Walsall, West Midlands, offering 24-hour nursing care, dementia support and respite stays. Our purpose-built home has 64 bedrooms across three floors, each with its own lounge and dining space. We're proud of our multicultural approach and have a dedicated activities coordinator planning music, crafts, gentle exercise and outings. Residents enjoy home-cooked meals and a secure garden with plenty of seating for fresh air and family visits. Close to Walsall Arboretum, New Art Gallery Walsall and Barr Beacon. Birmingham city centre is 20 minutes by train. CQC rated Good. Part of Hartford Care. Book a tour today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.