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Business Details
About
Assisted Living Facility
At the Old Rectory, Trowbridge we support people with autism who may also have a learning disability. Our team is passionate about improving the health, happiness and wellbeing of the individuals we support, and we are focused on building positive outcomes for everyone. We support eight people through our residential service, and we can also offer support to people on an outreach basis. We provide support tailored to meet the needs of each individual, which can include therapeutic or educational activities The staff team work with individuals to develop an activities timetable and enable everyone to have the opportunity to lead a fun and meaningful lifestyle, and develop the daily living skills they need to maximise their independence.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.