Located in the historic area around Salisbury,
Avonbourne Care Centre offers two distinct care homes that allow our residents to thrive in a supportive, homely environment. Avon Court is for those who need specialist dementia care, and Bourne House looks after those who need a little extra help to maintain their independence. Each household has beautifully furnished living accommodation, spacious en-suite bedrooms and fully accessible gardens.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.