At Brooks Independent Funeral Directors of Malmesbury, we are here to personally guide and support you through every aspect of arranging a personalized funeral. We offer a compassionate and caring service that is tailored to meet your specific needs. No matter how simple or elaborate your requirements are, our goal is to ensure that your loved one's funeral is a fitting tribute to their unique life. Traditional and modern funerals or celebration of life services. Funerals from outside of the local area and interment of ashes arrangements all catered for. Direct cremation service available with a personal service not available from national firms.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.