KFR accept donations of usable furniture and white goods to refurbish. Items are then showcased in our warehouse on Hopton industrial estate. There is a two tier pricing structure, our blue price is for everyone but if you are a means tested benefit including tax credits then you qualify for the discounted green price. All items of furniture must be in a clean usable condition and if items are upholstered they must have their fire labels still attached .We aim to reduce furniture poverty whilst also reducing the number of items entering landfill.The charity uses a team of volunteers to help us with our mission, providing meaningful hands on training and experience
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.