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Business Details
About
Non-Profit Organisation
Heart of England Mencap is a charity based in Stratford upon Avon. We support adults with learning disabilities to live the life they choose. We do this by incorporating our organisations core values through everything we do: Empower: Enjoy: Live.
Our services are split across Warwickshire and Worcestershire and we provide Supported Living/ Residential services; and Community Day Services which comprises of Respite/ Short Breaks and Pathway Day Services/ Complex Needs Services.
We endeavour to Empower the people we support to live life to their full potential; to Enjoy their lives and be active in life’s decision-making processes. By doing this we are assisting the people we support to Live their best lives.
Location
Heart of England Mencap
5 Church Green, Atherstone on Stour, WAR
CV37 8NE, United Kingdom
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.