Located in the heart of Portsmouth, Hampshire, Hartford Court Care Home is dedicated to providing exceptional care for older adults. With a focus on personalised support in a warm and welcoming environment, our team is committed to ensuring the wellbeing and comfort of each resident. Our purpose-built home offers 64 en-suite bedrooms with elegant nautical-themed décor reflecting Portsmouth's maritime heritage. Services include residential care, specialist dementia support, respite stays and day care. Facilities include themed lounges, beauty salon and landscaped gardens. Close to Southsea seafront and Portsmouth Historic Dockyard. Part of Hartford Care. Book a tour today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.