Our story begins way back in 2005 when we first set out to provide high-quality care for the elderly in the region of East Anglia.
With nearly 50 care homes and a registered capacity to care for over 2,400 residents, we truly are a caring family here . But we don't just stop at residential care, our Manorcourt Homecare division is also a vital part of our family, offering support and care services to those who prefer to stay in the comfort of their own homes. Our team of over 1,500 carers visits clients in the surrounding areas, providing pop-in visits and up to 24-hour live-in care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.