The Tobias Centre is a 7-bed community residential care home in Torquay, Devon. The home provides support for individuals who have a diagnosis of a learning disability, and who may also have autistic spectrum disorder with associated sensory needs. Tobias is a large detached house in a quiet residential area of Torquay. Within the home, there are two self-contained flats with private gardens to support individuals who may find it difficult to share communal spaces.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.