Newly renovated, Cary Lodge Care Home represents the highest standards of care, safety and quality of life. It's a warm, modern space where residents and their families can feel at home and at ease.
Keeping our residents safe and comfortable is always our top priority. But at Cary Lodge, we've gone above and beyond, exceeding safety guidelines and investing in state-of-the-art amenities. Residents enjoy space, freedom and comfort, with extra-wide corridors and Arjo Malibu baths on every floor. And with door alarms and infrared motion sensors, peace of mind comes part and parcel.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.