Midlands Air Ambulance Charity (MAAC) operates and funds three air ambulances covering six Midlands counties including Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands.
Our Charity shops offer a sustainable way to dispose of and recycle your preloved furniture, clothing, and household items. By donating or shopping with us, you’re supporting eco-friendly, affordable shopping that benefits both the planet and our local communities. In addition to pre-loved items, we have a selection of products perfect for gifting.
Every purchase helps fund essential emergency missions and your support keeps our air ambulances and critical care vehicles on the road, making lifesaving care possible every day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.