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Business Details
About
Senior Citizen CentreAssisted Living FacilityRetirement Community
Located in the heart of the Westoe Village in South Shields, Westoe Grange Care Home offers Residential Care for adults over 65 years old.
Westoe Grange has 40 single bedrooms equipped with ensuite WCs, as well as homely common areas for Residents to enjoy. The home is conveniently located near shops, transport hubs and the seafront.
Westo Grange offers care for Old Age, including Dementia Care and Physical Disability, and can accommodate permanent residents, convalescence and palliative stays, and shorter respite periods.
Location
Westoe Grange Care Home
4 Horsley Hill Rd, South Shields, STY
NE33 3DY, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.