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Business Details
About
Nursing Home
Garden Hill care home provides residential, nursing and respite care in a friendly, welcoming environment.
The home offers en-suite bedrooms, quiet lounge, modern lounge and dining room and secluded, spacious gardens. A contemporary self-serve coffee shop is also available and provides a great space for residents and their families and friends to have fun and socialise.
Garden Hill team members provide high standards of person-centred care, where each resident is treated with respect and dignity.
The home has a full-time activities coordinator who organises a variety of fun and creative activities, entertainment and events for residents to choose from depending on their interests and hobbies.
Location
Garden Hill Care Home
32 St Michael's Ave, South Shields, STY
NE33 3AN, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.