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Business Details
About
Assisted Living FacilityNursing Home
Mandale House Care Home is situated in a residential area in Thornaby in the county of Stockton-On-Tees.
We provide residential and dementia care. Our friendly and trained staff deliver the best possible care to our residents. We promote and provide individualised care plans.
Our care home offers 55 single bedrooms and one double bedroom. All of our rooms are tastefully decorated and with en-suite facilities. All our rooms have a view of the garden.
Thornaby care home encourages residents to bring their personal belongings, e.g. furniture, pets, etc. to help them feel more at home. Mandale House has fresh fruit, snacks and refreshments available to the residents 24 hours a day.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.