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Business Details
About
Nursery SchoolChild Care Agency
Smiles is an award-winning nursery that provides excellent childcare for children ages 6 weeks old to 11 years old across two sites; one in Billingham, surrounded by an amazing woodland area, and the second in the beautiful grounds of Frederick Nattress in Norton. We pride ourselves in providing a wonderful environment, so that every child can thrive and flourish. We believe that nursery years are such an important time in our children's lives. We have a wonderful team of early years practitioners, who have a wealth of experience and knowledge.
Location
Hours
Monday6:30 AM - 6:30 PM
Tuesday6:30 AM - 6:30 PM
Wednesday6:30 AM - 6:30 PM
Thursday6:30 AM - 6:30 PM
Friday6:30 AM - 6:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.