Funeral Directors William Emery & Sons are one of Stafford’s most respected family businesses. Established over 130 years ago in 1890 it has about it an aura of tradition and quiet professionalism. The company combines a heritage of experience with a determination to improve their services and always ensure the highest of standards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.