Stowe Mount is a modern, all-inclusive care home in Lichfield, offering personalised residential, dementia and respite care. Set in a peaceful residential area close to the city centre, our welcoming home features 66 en-suite bedrooms, landscaped gardens, a cinema, salon, activity room and inviting social spaces. Our experienced team provides compassionate care tailored to each resident’s needs, routines and preferences. With our Crystal Clear Package, one simple weekly fee covers care, accommodation and everyday extras, and does not change if care needs increase.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.