An impressive building, located in a tranquil setting, Hammerwich Hall is just under four miles away from the historic city of Lichfield city centre, with its beautiful medieval cathedral and places of interest.We're part of a warm and welcoming community and we were delighted to be the first Care Home to join the local Places of Welcome initiative by Lichfield Council.The original Hall has been extended and modernised in a sympathetic way to preserve many of its original features such as the high, corniced ceilings in the dining room. There's plenty of space for Residents to socialise with friends or participate in an activity within our four unique lounges, one of which is a vintage tea room.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.