Priory Highfields offers a unique residential provision for adults with autism and associated learning disabilities. We have extensive experience of working with young adults with autism and provide support for those who require specialist help to meet their needs. Priory Highfields seeks to reduce anxiety levels by enabling individuals to access a personalised, structured programme of fun and leisure, physical activity, education, work and life experiences. People we support are therefore, able to engage in all aspects of their life with increased confidence, self-esteem and dignity. We work closely with a team of professionals to deliver a holistic and therapeutic service to meet individual needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.