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Mount Pleasant Sheltered Accommodation - Sanctuary Housing Association

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About

Homeless ShelterAssociation
Our high-quality housing for older people allows residents to live comfortably, securely, and independently whilst in the knowledge that help is there if they need it. At Mount Pleasant we offer purpose-built rental properties for people over the age of 60 or over 55 if you are in receipt of PIP (Personal Independence Payment) or DLA (Disability Living Allowance). Each flat consists of a kitchen, lounge, bathroom and bedroom/s with a 24-hour alarm service if ever you have an emergency. Mount Pleasant offers a wide range of facilities, including a communal lounge and garden, an on-site laundry, communal parking bays and a guest room for visitors.

Location

Mount Pleasant Sheltered Accommodation - Sanctuary Housing Association
Mount Pleasant House Clerk Bank, Bridge End, STS
ST13 5HB, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.