Our high-quality housing for older people allows residents to live comfortably, securely, and independently whilst in the knowledge that help is there if they need it.
At Mount Pleasant we offer purpose-built rental properties for people over the age of 60 or over 55 if you are in receipt of PIP (Personal Independence Payment) or DLA (Disability Living Allowance). Each flat consists of a kitchen, lounge, bathroom and bedroom/s with a 24-hour alarm service if ever you have an emergency.
Mount Pleasant offers a wide range of facilities, including a communal lounge and garden, an on-site laundry, communal parking bays and a guest room for visitors.
Location
Mount Pleasant Sheltered Accommodation - Sanctuary Housing Association
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.