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Woodlands House Care Home - Hartford Care

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About

Assisted Living FacilityRetirement Community
Welcome to Woodlands House, an idyllic country retreat that feels just like home. Woodlands House is a truly elegant country residential home set in its own extensive grounds and beautifully landscaped gardens. Our fully-trained, compassionate and caring team has created an exceptional residential care home in Southampton equipped with 38 bedrooms, nine of which can be found in our specialist dementia care unit, The Cottage. Located on a quiet country lane in the rural village of Woodlands, nestled in the peace and tranquillity of the New Forest, Woodlands House also lies within easy access of the City of Southampton and the South Coast

Location

Woodlands House Care Home - Hartford Care
205 Woodlands Rd, Woodlands, STH
SO40 7GL, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.