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Business Details
About
Nursing Home
The Wickets is a brand-new, purpose-built care home in Southampton, providing high-quality, tailored care in luxurious surroundings. The dedicated team provide residential, nursing and specialist dementia care on a permanent and short-term basis.
Each of the 80 bedrooms at the Southampton home is beautifully furnished and features its own ensuite wet room. Inside residents can enjoy the onsite café, cinema room and hair and beauty salon, while outside there are landscaped, secure gardens.
The caring and experienced team run various daily activities and outings in the home’s minibus, while the chef-led catering team create a variety of tempting and nutritious meals - all tailored to residents’ tastes and needs.
Location
The Wickets Care Home - Care UK
3 Banister Road, Polygon, STH
SO15 2EN, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.