Publicly Sourced
Baskeyfield House Retirement Community - Sanctuary Supported Living
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Business Details
About
Retirement CommunityAssisted Living Facility
Built in 2015, this purpose-built development offers 80 one and two bedroom independent living apartments for those aged 55 and over. The contemporary apartments are available for rent and are conveniently located for access to neighbouring towns Stoke-on-Trent and Newcastle-under-Lyme.
Designed to offer comfort, independence and peace of mind, Baskeyfield House has an on-site support team so that you can live independently for longer with help at hand should your needs change over time.
Location
Baskeyfield House Retirement Community - Sanctuary Supported Living
36 Supreme Street, Middleport, STE
ST6 3PB, United Kingdom
Hours
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday9:00 AM - 4:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.