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Business Details
About
Nursing Home
Norfolk House in Weybridge, Surrey, is a purpose-designed care home providing personalised residential care, short-term respite care, expert nursing care and specialist dementia care for older people, including those with physical disabilities.
The home offers communal areas and facilities where residents can relax, socialise and carry on pursuing hobbies or discover new interests, including a hairdressing salon, library, reminiscence room and landscaped garden with a beautiful pergola.
Every resident’s room at Norfolk House is en-suite, tastefully decorated and includes comfortable furnishings. Residents are welcome to arrange their rooms however they wish, and can bring their own possessions to help them feel completely at home.
Location
Norfolk House Care Home - Care UK
39 Portmore Park Rd, Weybridge, SRY
KT13 8HQ, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.