Highfields is a stylish collection of 75, one and two bedroom apartments set over 5.33 acres, for those aged 60 and over in the heart of West Byfleet.
Tranquillity and modernity blend beautifully in this community with wonderful on-site facilities, just a short and leafy stroll from a thriving village centre. Not one but two south-facing communal gardens feature courtyards, patio areas and welcoming shady spots to meet and relax in. With many independent restaurants, cafes, delis and shops a short walk away, plus a Waitrose supermarket, you’re also just a ten-minute stroll to the train station, which takes you to Waterloo in half an hour.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.