Assisted Living FacilityNursing HomeSenior Citizen Center
Charrington Manor Care Home in West Byfleet, Surrey offers luxury residential, nursing and dementia care in elegant, purpose-built surroundings. Part of the award-winning Hamberley Care Homes group, our community combines exceptional care with comfort, companionship and peace of mind. Residents enjoy beautifully designed en-suite rooms, bright lounges, a café, bar and wellbeing salon. Our Homemakers provide personalised support, focusing on the small details that make daily life meaningful.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.