This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing HomeAssisted Living FacilityRetirement CommunitySenior Citizen Center
Emberbrook Care Home, on the Surrey/London border, is set on a private estate in the pretty village of Thames Ditton, close to parks and amenities of Surbiton and Kingston. At our care home in Thames Ditton, we provide a comprehensive range of services, including residential care, nursing care, and specialised nursing dementia care, alongside dedicated residential dementia support, respite care, and palliative care.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.