Nursing HomeAssisted Living FacilityChild Development CentreRetirement CommunitySenior Citizen Centre
Light up your life in Lightwater, in Surrey, at the Moorlands Nursing Home.
Our warm and welcoming community provides the very best in residential care and nursing care, as well as specialised dementia care, all in a modern and well-appointed setting.
With exciting daily activities, plenty of relaxation spaces, and super amenities, you'll feel right at home at Moorlands.
Our caring team is on hand around the clock to help, whatever your care needs, ensuring that you receive the personalised support you want to be able to enjoy life to the full.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.