Certified by Macmillan Welfare Benefits Service - Guildford, Surrey • Jun 21, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The Macmillan Welfare Rights Service provides advice, advocacy and information on welfare benefits and entitlements to people affected by cancer living in Guildford, Waverly, Surrey Heath. We help with applying for benefits, cost of travel for treatment, blue badges, appealing against decisions and other problems such as employment and housing.
Help is given primarily over the phone. Hospital visits are arranged when necessary and it is also possible to meet up with the client at their place of treatment. If the client lives outside of the area covered by the service, then the client may be referred to a nearer advice centre. Advice can also be given via email.
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Certified by Macmillan Welfare Benefits Service - Guildford, Surrey • Jun 21, 2026
Macmillan Welfare Benefits Service - Guildford, Surrey
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Welfare Benefits Service - Guildford, Surrey
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does Macmillan Welfare Benefits Service provide for those affected by cancer?
They offer cancer information, counselling, complementary therapies, benefits advice, grants advice, and support groups to help those affected by cancer.
How can I contact the Macmillan Support Line for free cancer support?
You can call the Macmillan Support Line at 0808 239 5724, available 7 days a week from 8 am to 8 pm, offering free support for cancer-related inquiries.
Are calls to the Macmillan Support Line free from all phones?
Calls to 0800 808 0000 are free from all UK landlines and mobiles, but may not be free from business accounts or from outside the UK. Check with your provider before calling.
Can I get cancer support in British Sign Language?
Yes, Macmillan produces cancer information in British Sign Language and can assist you in using the Macmillan Support Line with BSL.
Where can I find Macmillan Grants to help with the extra costs of living with cancer?
Macmillan Grants information is available at https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 Monday to Friday, 8am to 8pm and weekends 9am to 5pm.
Does Macmillan Cancer Support offer an online community?
Yes, there is the Macmillan Online Community at https://community.macmillan.org.uk/ where people affected by cancer can find support and connect with others.
What can I do nearby the Macmillan Welfare Benefits Service in Guildford before or after my visit?
Nearby, you can visit V Cafe for vegetarian meals, explore Food For Thought for health foods, or relax at Oriental Health offering alternative medicine — great for a health-conscious visit around your support appointments.
Are there legal services near Macmillan Welfare Benefits Service in Guildford?
Yes, nearby legal support includes Mike Brawley at Setfords Solicitors, Watson Thomas Solicitors, and Cheyney Goulding LLP, useful for those who may need legal advice during cancer-related matters.
What community and mental health support options are available near Macmillan Welfare Benefits Service?
You can find counselling and relationship counselling services, as well as mindfulness therapy, meditation centers like Kirtan Surrey, and other community nonprofit services nearby to support your mental well-being.
Is the Macmillan Welfare Benefits Service location accessible for wheelchair users?
Yes, the Macmillan Welfare Benefits Service has a wheelchair-accessible entrance to accommodate those with mobility needs.
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