This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing Home
Broadwater Lodge offers 'Outstanding' specialist dementia, residential and short term respite care. The care home team in Godalming, Surrey, does everything possible to ensure that residents enjoy a superb quality of life.
The home was rated ‘outstanding’ by the CQC in November 2019, and its unique environment is tailored to residents’ interests. There’s everything from a pub and cinema, to a sweet shop and even a real farm, complete with a miniature pony, pigs, goats, chickens and more.
The skilled team at Broadwater Lodge are experts in dementia care. They are dedicated to finding innovative ways to help residents live meaningful and fulfilling lives. The team focus on what residents can do, rather than what they can't.
Location
Broadwater Lodge Care Home - Care UK
125 Summers Rd, Godalming, SRY
GU7 3BF, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.