Esher Manor Care Home offers a superior care home experience to those over 65’s who require additional support with day-to-day life. Located in the picturesque and thriving town of Esher, near Kingston upon Thames, our home is close to the iconic Sandown racecourse, with fantastic links to Central London, Guildford, and Surbiton. So, if you’re looking for residential care, nursing care, dementia care, or respite care, get in touch to visit our Esher care home soon.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.