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Buxton Lodge Care Home

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About

Nursing HomeAssisted Living FacilitySenior Citizen Center
Buxton Lodge care home, situated in a prominent location, on Buxton Lane, Caterham-on-the-hill, is highly regarded in the local area. Our fully trained, dedicated team are committed to providing first rate care for up to 44 older people who require residential or nursing care, or who are living with dementia. There is always a full calendar of fun and interesting events and social activities, and we provide a wide range of delicious meals, ensuring that you really feel home from home at Buxton Lodge. Our facilities programme offers a wide range of activities and services and residents love to spend time outdoors in our beautifully established gardens. Family and friends are welcome to visit at any time. There is free parking space availa

Location

Buxton Lodge Care Home
53 Buxton Ln, Caterham, SRY
CR3 5HL, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.