Nursing HomeAssisted Living FacilitySenior Citizen Center
Buxton Lodge care home, situated in a prominent location, on Buxton Lane, Caterham-on-the-hill, is highly regarded in the local area. Our fully trained, dedicated team are committed to providing first rate care for up to 44 older people who require residential or nursing care, or who are living with dementia.
There is always a full calendar of fun and interesting events and social activities, and we provide a wide range of delicious meals, ensuring that you really feel home from home at Buxton Lodge.
Our facilities programme offers a wide range of activities and services and residents love to spend time outdoors in our beautifully established gardens.
Family and friends are welcome to visit at any time. There is free parking space availa
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.